Governance

Audit Methodology

200+
Audits Completed
IAAP
Certified Team
50+
Financial Clients
98%
Compliance Rate

How We Audit: A Practitioner’s View

Every accessibility audit we run at DigiSaral follows the same four-phase structure. We developed this methodology over 200+ engagements with SEBI and RBI regulated entities, and it’s designed to produce reports that satisfy both your development team and your compliance officer.

Phase 1: Automated Baseline Scanning

We deploy three industry-standard tools across your entire digital footprint:

  • axe-core: Identifies structural HTML issues, missing ARIA attributes, and programmatic accessibility violations
  • WAVE: Visualizes accessibility errors, alerts, and structural elements in context
  • Lighthouse: Scores overall accessibility alongside performance and SEO metrics

This automated pass typically catches 25-35% of all accessibility issues. It’s fast, comprehensive in scope, but shallow in depth — which is why Phase 2 exists.

Phase 2: Manual Expert Testing

This is where our IAAP-certified auditors test every interactive component using real assistive technologies. A trained auditor catches the 65-75% of issues that automated tools miss entirely.

We focus on 40+ interaction patterns specific to financial platforms:

  • Trading order entry and modification workflows
  • Portfolio dashboard navigation and filtering
  • Account opening and KYC form completion
  • PDF report generation and download flows
  • Authentication including OTP, biometric, and 2FA

Phase 3: Assistive Technology Validation

Real-world testing with the specific tools your users actually depend on:

  • JAWS + Chrome/Edge: The most common screen reader in enterprise Windows environments
  • NVDA + Firefox: Open-source screen reader widely used in India
  • VoiceOver + Safari: Default screen reader on macOS and iOS
  • TalkBack + Chrome: Default screen reader on Android devices
  • Keyboard-only navigation: Tab, Enter, Escape, Arrow key interaction patterns

Phase 4: Regulatory Mapping

Every finding is mapped to specific WCAG 2.2 AA success criteria and cross-referenced with SEBI and RBI circular requirements. Your compliance team receives a submission-ready report aligned with our evidence standards.

What You Receive

  • Prioritized findings with severity ratings (Critical, Major, Minor, Advisory)
  • Exact code-level remediation instructions for each issue
  • Annotated screenshots showing issue location and context
  • WCAG conformance scorecard with pass/fail per criterion
  • Executive summary for leadership and regulatory submissions

Frequently Asked Questions

How many phases does your audit have? expand_more
Our audit follows four phases: automated baseline scanning, manual expert testing with assistive technologies, real-world assistive technology validation, and regulatory mapping to SEBI/RBI requirements.
What percentage of issues do automated tools catch? expand_more
There is no universal percentage that applies to every website or tool. Automated checks identify some issues; manual evaluation is needed to examine interactions, meaning and complete user journeys.
Do you test with real screen readers? expand_more
Yes. Every audit includes manual testing with JAWS, NVDA, VoiceOver, and TalkBack. We test real user flows like account login, transaction workflows, and document downloads.

Need help with accessibility compliance?

Our IAAP-certified experts guide financial institutions through the complex landscape of digital inclusion and regulatory compliance.