E-commerce & Retail Accessibility Compliance
E-commerce is the single most-sued category for web accessibility — if a customer can't browse, add to cart and check out with assistive tech, that's lost revenue and legal exposure in one.
Why accessibility matters for online stores and retailers
Every barrier in a shopping journey is a customer who gives up and a potential lawsuit. Screen-reader users can't buy from a product page whose images have no alt text; keyboard users abandon a checkout they can't operate. Accessible stores simply sell to more people.
Product images with missing or useless alt text, filters and sliders that only work with a mouse, checkout forms with placeholder-only labels, colour-only "in stock / out of stock" cues, and pop-ups that trap focus.
Which laws apply
US: the ADA (the top category for web lawsuits). EU: the EAA explicitly covers e-commerce. India: the RPwD Act.
Get a e-commerce & retail accessibility audit mapped to your regulations, with fixes your team can action.
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