Banking & Finance Accessibility Compliance
Financial services are held to the highest accessibility bar, because being locked out of your own money or investments is a serious harm — and regulators know it.
Why accessibility matters for banks and financial institutions
Net banking, trading apps, insurance portals and payment flows are exactly where accessibility failures do the most damage. A blind investor who can't read a fund document, or a customer who can't complete a payment by keyboard, is being denied an essential service. That's why India's SEBI and RBI, the US ADA, and the EU's EAA all put financial services front and centre.
Interactive charts with no text alternative, KYC and onboarding forms with unlabelled fields, session timeouts that can't be extended, OTP and CAPTCHA steps that block assistive tech, and statements delivered as untagged PDFs.
Which laws apply
India: SEBI and RBI accessibility circulars, the RPwD Act, IS 17802. US: the ADA. EU: the EAA (banking is explicitly named) and EN 301 549.
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