Insurance Accessibility Compliance
Insurance runs on dense forms and documents — exactly the content that breaks for disabled users first, and where regulators are now paying attention.
Why accessibility matters for insurance companies
Getting a quote, filing a claim or reading a policy online involves long forms, calculators and PDF documents. Each is a common failure point for assistive tech. In India, IRDAI-regulated insurers face the same accessibility push as banks and brokers; in the US and EU, the ADA and EAA apply.
Quote calculators that can't be used by keyboard, claim forms with unlabelled fields and unclear errors, policy documents as untagged PDFs, and session timeouts mid-application.
Which laws apply
India: IRDAI expectations, the RPwD Act, IS 17802. US: the ADA. EU: the EAA and EN 301 549.
Get a insurance accessibility audit mapped to your regulations, with fixes your team can action.
Request an Audit