Healthcare Accessibility Compliance
Healthcare websites and apps have to work for the people most likely to have a disability — so accessibility here isn't a nice-to-have, it's core patient care.
Why accessibility matters for healthcare providers
The people booking appointments, reading test results and managing prescriptions online are, by definition, often unwell, older, or living with a disability. If a patient portal can't be used with a screen reader or keyboard, someone is locked out of their own healthcare. That's both a care failure and, in the US, a Section 504 and ADA risk.
Patient portals built as inaccessible custom widgets, appointment calendars that trap keyboard users, PDF lab reports with no tags, medication instructions in tiny low-contrast text, and telehealth tools that don't caption or work with assistive tech.
Which laws apply
In the US: the ADA, Section 504 and (for federally funded providers) HHS rules requiring WCAG 2.1 AA. In the EU: the EAA and EN 301 549. In India: the RPwD Act and IS 17802.
Get a healthcare accessibility audit mapped to your regulations, with fixes your team can action.
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