Hospitality & Travel Accessibility Compliance
Travel is stressful enough with a disability — an inaccessible booking site turns "book a room" into an impossible task, and it's a well-worn target for lawsuits.
Why accessibility matters for hotels, airlines and travel companies
Booking a flight, reserving an accessible hotel room, or checking in online all fail the moment a date-picker, seat map or payment step can't be used with assistive tech. Hotels and airlines are frequent defendants in ADA web cases precisely because these journeys are so easy to get wrong.
Date-pickers and seat maps that only work with a mouse, room-type images with no alt text, interactive maps with no text alternative, and multi-step bookings that lose keyboard focus.
Which laws apply
US: the ADA (and the Air Carrier Access Act for airline sites). EU: the EAA covers passenger transport services. India: the RPwD Act.
Get a hospitality & travel accessibility audit mapped to your regulations, with fixes your team can action.
Request an Audit