WCAG 3.2.6
Level A
Understandable
3.2.6 Consistent Help
Help mechanisms (contact, chat, self-help) appear in the same relative order across pages.
What 3.2.6 Consistent Help means
Users always find help in a predictable place.
How to test
Confirm help links/contact appear in a consistent location site-wide.
How to meet it
Place help/contact mechanisms consistently across all pages.
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Official reference: Understanding 3.2.6 Consistent Help (W3C)
More Understandable criteria
3.1.1 Language of Page
3.1.2 Language of Parts
3.2.1 On Focus
3.2.2 On Input
3.2.3 Consistent Navigation
3.2.4 Consistent Identification
3.3.1 Error Identification
3.3.2 Labels or Instructions
3.3.3 Error Suggestion
3.3.4 Error Prevention (Legal, Financial, Data)
3.3.7 Redundant Entry
3.3.8 Accessible Authentication (Minimum)